Steps to Take Following a Rideshare Accident

Rideshare services in the US, such as Uber and Lyft, provide a convenient and affordable form of travel for millions of people. Also, in the US, Uber alone accounts for about 14 million trips taken daily.

There is no doubt that rideshare services and apps have made trips to and from restaurants, airports, bars, and concerts safer and faster for travelers. However, accidents happen, and you should be prepared and informed about what steps to take if you find yourself in one while using a rideshare service such as Lyft.

rideshare accident

Importance of Taking the Right Steps

When you are involved in a collision or car accident, you must take the right steps immediately after the accident. This will ensure that you do not jeopardize your odds of getting your life back to normal. Like all other forms of travel, rideshare services also carry several potential risks.

According to the University of Chicago researchers, ridesharing services in a city were linked to an increase of about 3% in motor vehicle deaths and fatal car accidents. Also, failing to take only one crucial step could keep you from receiving the full compensation you need and deserve. Whether you’re a driver, passenger, or third party involved in a rideshare car accident, you must understand your rights.

What to Do Following a Rideshare Accident

As more individuals use and rely on rideshare services, accidents and collisions are more likely to happen. Below are some important steps you need to take immediately after an Uber or Lyft car accident.

Seek Medical Attention

Undoubtedly, safety is the top priority after a car accident. After a rideshare accident with another vehicle, such as a van or truck, your priority should always be your safety and well-being.

You should also ensure the safety of others involved in the accident. Check if anyone hurt or injured in the accident requires immediate medical attention and call emergency services if necessary. Even if you don’t feel injured or uneasy at the moment, medical checkups and evaluations are essential. Remember that some bodily injuries may have delayed symptoms, and symptoms of certain injuries might not even surface until days or weeks after the rideshare accident.

Also, be sure to move to a safe and secure location if possible. You can also activate hazard lights to alert other drivers.

Call Law Enforcement

You should contact the police or law enforcement personnel and file a detailed report that details the incident. This documentation will be crucial when dealing with insurance claims or any legal proceedings that may follow.

Make sure that you provide detailed information about the accident, including:

  • All parties involved
  • Accident location
  • Injuries sustained

If you don’t get in touch with the police and document the accident, you may later find it difficult to prove the accident happened how you described it.

Notify the Rideshare Company

You should know that rideshare companies, such as Uber, have a process for reporting incidents. You’ll have to report the car accident within your rideshare application and follow their guidelines and steps for doing so.

These companies have dedicated support channels for such incidents and mishaps, and their representatives will guide you through the next steps. You should inform them promptly to ensure a smooth and hassle-free claims process.

Gather Evidence – Photos and Videos

Make sure that you take photographs and videos of the car accident scene. Note that documenting the accident site is important for legal and insurance claims. Also, jot down any relevant details, including road and weather conditions.

Moreover, take note of the rideshare driver’s details, such as:

  • Name
  • License plate number
  • Insurance information

If possible, recover any dashcam footage.

Exchange Information

Make sure that you gather the names, contact information, insurance details, and license plate information of all parties involved in the accident, documenting the driver, passengers, and any third party involved.

Notify Your Insurance Company

Do not forget to contact your car insurance company or provider to report the accident. Even though you were using a rideshare service at the time, you should inform your insurer about the incident. They can guide you through the process and provide any necessary coverage.

Seek Legal Advice

Depending on the nature and severity of the accident and the resulting damages, it is prudent to consult with a trained and friendly personal injury attorney experienced in rideshare accidents. They can help protect your rights, navigate insurance claims, and assist with any legal matters that arise.

A car accident can happen between a rideshare driver and another motorist due to distracted driving and can make things complicated. Distractions such as telephone calls, texting, and navigation adjustments can keep a rideshare driver from maintaining focus on the road.
Rideshare accidents can be overwhelming and devastating, whether you are the passenger, driver, or even somebody else on the road. So, when dealing with medical bills, insurance claims, and lost wages following a rideshare accident, you must find and hire a suitable attorney for legal support.

Final Thoughts

Accidents can be stressful, hassling, and overwhelming, but by following these steps, you can navigate the aftermath of a rideshare accident with confidence.

Cars Flow cares about your well-being and strives to provide valuable information to keep you informed and prepared. Stay safe on the roads, and always prioritize your safety and well-being, and the safety of others.

Jasper has been an enthusiast of the automotive and IT industries since the age of 16. He independently writes on the auto industry's recent happenings.